A Guide to Getting More Customer Reviews

Get Visual, Use QR Codes

Keep the concept of posting a review prominent in your customers' minds by strategically positioning review requests and easy-to-access QR codes throughout your business. By placing QR codes on doors, mirrors, by the front desk, and in waiting rooms, guests have a chance to review your products and/or services on site when it is fresh in their minds. 

RVU Link provides a variety of custom, branded QR codes that offer customers a direct pathway to review your business on your preferred platforms.

Easy One Step Link

Once a customer leaves your business, writing a review may slip their mind. Sending a friendly review request to your customer serves as a great reminder. Most businesses have multiple industry review platforms where their customers are looking to write and read online reviews. The problem, deciding which links to send without overwhelming your customers.

RVU Link is your solution! RVU Link creates ONE custom link that will guide users to your personalized review system page which displays up to five platforms in one place. Customers simply click the platform of their choice, rate, and review. DONE!

Reach Your Customers Anywhere

Worried your email may get overlooked, we have your solution. Along with a custom link, RVU Link also provides custom review request templates so you can send review requests via email, SMS, and/or social media. This allows you to reach your customers across multiple channels allowing them to control how and when they review your business.

Timing is Everything

They say “timing is everything” and that rings true when requesting a business review. We recommend sending out a review request while the experience is still fresh in your customer's mind. This not only boosts the chances of them leaving a review but also increases the likelihood of it being comprehensive. Our recommended approach is to send a review request within 24 hours of your client’s appointment or service. If they do not submit a review, follow up with an additional request three days later.